1. Information We Collect

• Full name, phone number, and email address
• Account login details, if applicable
• Billing and contact information
• Service usage and interaction data
• Information submitted through forms, support, or communication channels
• Images, files, or documents uploaded by users

We may also collect limited technical information such as IP address, browser type, operating system, device identifiers, and app usage data through cookies or third-party analytics tools for security, functionality, and performance improvements.

2. Permissions Used

• Internet Access: Required for app and website functionality
• Cookies: Used to improve user experience and analytics
• Camera / Media / Storage: Required only when users upload files or images
• Optional Location Access: Used only if location-based services are enabled

3. How We Use Information

• To provide and manage our services
• To create and maintain user accounts
• To communicate important updates and notifications
• To process transactions and payments where applicable
• To improve website and application performance
• To provide customer support and assistance
• To monitor security and prevent fraud or misuse

4. Data Sharing

We may share information with:

• Trusted hosting, analytics, and infrastructure service providers
• Payment processors for transaction handling
• Government or legal authorities when required by law

We do not sell personal information to third parties.

5. Data Security

We use reasonable technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no online platform or electronic storage method can guarantee complete security.

6. Data Retention

Personal data is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements or policies.

7. Your Rights

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your account and associated information
• Withdraw consent where legally applicable

8. Account Deletion Policy

Users may request deletion of their FCE Services account at any time through the app.

How to Request Account Deletion

Follow these steps inside the app:

• Open the Profile section
• Select Delete Account Permanently
• Verify your identity using one of the following methods:
  • Delete with Password
• Submit the deletion request after successful verification

Once verified, the account deletion request will be processed within 7 business days.

Data Deleted

• Name, email address, and phone number
• Profile and login information
• User-uploaded files and content
• Activity and service-related account data

Data Retained

Certain information may be retained where necessary for legal, security, fraud-prevention, accounting, dispute resolution, or regulatory compliance purposes.

Retained information will remain securely protected and deleted once the legally required retention period ends.

9. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance functionality, analyze traffic, remember preferences, and improve user experience.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with the revised effective date.

12. Contact Information

FCE Services
Website: https://fadcnc.com/
Email: fadandqihua007@gmail.com